21st November

21st November

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The Rudniew Hall

"INTAIR - Presentation of partners: airlines and DMC"

10:30 a.m. – 11:30 a.m.

Organizer: INTAIR


Presentation of INTAIR partners, operating on the Polish market as the “General Sales Agent” of airlines such as: Czech Airlines, airBaltic and flydubai, and representing “Destination Management Companies” from various countries: Dong Travel (Vietnam, Cambodia), Abercrombi & Kent (India , Nepal, Butan, Maldives and Bangladesh), Baltic Travel Group (Latvia, Lithuania, Estonia, Sweden, Finland), Voyage Tours (Georgia, Armenia, Azerbaijan) SI Tours (Thailand, Vietnam, Cambodia), Holidays by flydubai (UAE)

The presentation is addressed to travel agencies, Tour operators and companies operating in the MICE segment

The attraction of the presentation will be the lottery of hotel vouchers and airline tickets

In order to report interest in participating in the presentation, please send an email containing: name of the travel agency (company), position, and website address to info@intair.pl. Topic of your e-mail: TTWarsaw

"E-visas to St. Petersburg. E-visa or visa free? Training for tour operators."

1:00 p.m. – 2:00 p.m.

Organizer: przezMorze.pl


Przezmorze.pl invites tour operators to train on how to deal with e-visa to St. Petersburg.

In schedule:

  1. A quick look at the standard procedure
  2. With or without a visa by ferry to St. Petersburg?
  3. E visa – what data to collect from tourists and how to prepare for completing the application, surprises when filling out.
  4. Who should do it, office or tourist? Dilemmas of wise heads
  5. Advantages and disadvantages of e-visa vs. visa free.

Partners: Peterline, Tallink Silja Line.

"Discover the Dominican Republic with us"

2:15 pm – 4:15 pm

Organizer: The Ministry of Tourism of the Dominican Republic


Imagine a paradise where summer never ends.

The Dominican Republic is the second largest and most diverse Caribbean country. Known for its warm and hospitable people, the Dominican Republic is a place like no other – full of beautiful nature, interesting history and rich culture.

We cordially invite everyone interested in our beautiful country who would like to learn more about us. Our partners, mainly hotel chains, will be happy to present themselves to you.

In addition to interesting information related to tourism in the Dominican Republic, visitors can watch a short film, win interesting prizes in our lottery, dance to the rhythm of Dominican music and try cocktails and Dominican rum.


Workshops will be held in Polish.

The Goethe Hall

Travel Show Opening Ceremony

11:00 am – 12:30 pm

"How to increase customer loyalty? Support for you and your client"

12:45 pm – 1:30 pm

Organizer: Delayfix S.A.


The presentation will deal with topics related to compensation for delayed or canceled flights

In program:

  1. Why are we meeting – a large number of canceled / delayed flights vs. passengers are still low in their compensation rights
  2. Why cooperation with DelayFix S.A.- a few words about the company and its experience, company authorities, which makes the company stand out on the market
  3. Overview of passenger rights and the attitude of the airlines – legal basis for compensation, when they are due and how much, why airlines are reluctant to provide information on compensation, what are the reasons for refusing to grant compensation
  4. Cooperation with DelayFix S.A.- a very simple cooperation process from the Travel Agent’s perspective, all effort on the part of DelayFix S.A., benefits for Travel Agencies from cooperation, further development directions planned for DelayFix S.A.
  5. Q&A discussion

"Less is more, or how travel agencies achieved record profits - evaluation of the summer season 2019 in outbound tourism"

2:00 pm – 5:00 pm

Organizer: 'Rzeczpospolita' daily, Tourism.rp.pl


In program:

“Holidays without Thomas Cook – a vision of the market before the Summer 2020 season” – a talk about the effects of the collapse of the largest travel agency in the world.

“When will tourists pay less for leisure abroad?” – debate on the future of contributions to the Tourist Guarantee Fund.

The Mickiewicz Hall

Work and explore the world!

12:45 pm – 1:45 pm

Organizer: Kadry Turystyka


Are you looking for an idea for a job? A remarkable one, giving you great opportunities to explore the world? Become a tour leader and your work will be a great journey … Is this occupation for you? Find out

Meet Paulina and Dawid from the Kadry Turystyka and learn:

  • what to do to be able to pilot trips to different parts of the world soon? It really is possible!
  • where in the world can you work? Greece, Spain, Italy and even Cuba, Thailand or Mexico. There are plenty of possibilities. What determines the direction you will be piloting?
  • what can happen during the trip? Before you decide to be a tour leader, listen to what situations you will have to deal with, because it is not like you drive, explore the world and still pay you for it.
  • when, where and how to apply to travel agencies to get a job that will change your life and make the world open to you like never before.

"Tourist potential of the Republic of Belarus"

2:00 pm – 4:00 pm

Organizer: National Tourism Agency of Republic of Belarus